HONG KONG, CHINA - Media OutReach - 24 June 2019 - Prudential Corporation Asia ("Prudential") today announced it has entered into a regional agreement with HælthTech, a specialist provider of technology solutions and operating platforms for insurers. Under the agreement, Prudential will integrate HælthTech's OMNI cloud-computing technology into PRUWorks by Prudential, a digital ecosystem designed for Asia'ssmall and medium-sized enterprises (SMEs).
PRUWorks is a
one-stop platform that offers SMEs a range of insurance products, employee
benefits and business services that match their size, needs and budget. Prudential
launched PRUWorks in Singapore in 2018 and in Indonesia this month, continuing
the platform's expansion in Southeast Asia.
HælthTech's OMNI
technology will enable straight-through processing of transactions and accelerate
automation of core processes for PRUWorks, delivering a superior customer
experience from insurance underwriting to policy servicing and claims
management. Prudential and HælthTech will work together to deploy the integrated
administration platform in all markets where PRUWorks will be launched.
The SME segment is a strategic focus of Prudential,
offering significant growth potential. SMEs account for more than 90 per cent
of all enterprises in Southeast Asia and typically contribute between 30 and 50
per cent of a country's gross domestic product (GDP).[1] However,
many of them remain underserved and face a widening protection gap. In
Singapore for example, more than 50 per cent of SMEs do not have group life
insurance, while up to 43 per cent do not have group medical insurance[2],
according to a Prudential Singapore survey in 2018.
Mr. Nic Nicandrou,
Chief Executive of Prudential Corporation Asia, said, "As a leading insurer and
asset manager, Prudential is committed to supporting the growth of SMEs, which
are the backbone of Asia's economy. By broadening and simplifying access to
insurance and employee benefits, PRUWorks enables business owners to focus on
what matters most - growing their business.
"With HælthTech's cloud technology, PRUWorks'
single digital platform delivers a wealth of complementary offerings from our
growing ecosystem of partners across health services, wellness and electronic
payments."
Simon Spratt, Chief
Executive Officer of HælthTech, said, "Prudential and HælthTech have a shared
vision to create customer-centric solutions using innovative technology. With
the fully integrated and versatile OMNI platform, PRUWorks will give SMEs centralised, easily accessible digital
services that deliver great value and an enhanced user experience."
PRUWorks builds on
Prudential's ecosystem of wellness, health and payment services. Alongside the
enterprise offerings of PRUWorks, Prudential is also launching a
digital app for consumers, called Pulse by Prudential. With an initial focus on
health, Pulse is the first app of its kind in the region to offer holistic
health management to users, powered by Artificial Intelligence technology.
"The digital services
of PRUWorks and Pulse enhance Prudential's capabilities to serve the needs of
consumers and businesses across the region, in line with our vision to help
customers protect their health and grow their wealth," added Mr. Nicandrou.
Note to Editors:
Prudential
is launching a digital health app, Pulse by Prudential, that is the first of
its kind in Asia to offer holistic health management to consumers. Using AI-powered
self-help tools and real-time information, the app serves as a 24/7 health and
wellness partner to users, helping them prevent, postpone, and protect against
the onset of diseases. Recently previewed in Malaysia, Pulse by
Prudential will soon be available across the region, supported by a growing
suite of regional and local service providers such as Babylon Health (symptom
checker and health assessment), Tictrac (digital wellness services), DoctorOnCall
(online consultation in Malaysia), AIME (dengue tracker in Malaysia) and Boost
(e-wallet in Malaysia).
Recent
announcements related to the launch of the Prudential's digital ecosystem and
partnerships:
Recent announcements related to PRUWorks:
For more information, visit:
[2] Group life insurance covers critical illness, permanent
disability income, term insurance while group medical provides coverage for
hospitalization and surgical, General Practitioner (GP) outpatient, specialist
outpatient and dental services.
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